Smith.ai logo

Smith.ai

AI receptionist with a genuinely free capped plan, and real people available as paid backup.

Best for

US businesses that want to start free and only pay when the phone actually rings.

Entry plan
$150/mo (Pro)
Included /mo
25 calls (Free). None stated on Pro or Enterprise
Overage
$3.00 a call (Free), $2.00 (Pro), $1.67 (Enterprise)
Free trial
Yes, a free forever plan

How Smith.ai compares

All prices in USDPrices checked

Side-by-side with the closest alternatives by estimated cost.

Based on 100 answered calls a month averaging 1 minutes, so 100 talk minutes.

Smith.ai logo

Smith.ai

$225/mo est.

Entry plan
$150/mo (Pro)
Included /mo
25 calls (Free). None stated on Pro or Enterprise
Overage
$3.00 a call (Free), $2.00 (Pro), $1.67 (Enterprise)
Books appointments
Yes, AI scheduling on every plan including free
Hours covered
Yes, 24/7
Est. monthly cost
$225/mo
LucroVox logo

LucroVox

$199/mo est.

Entry plan
$199/mo (Starter)
Included /mo
100 calls (Starter), 500 (Pro), 2,000 (Enterprise)
Overage
Not published, though the terms say it is charged
Books appointments
Yes
Hours covered
Yes, 24/7
Est. monthly cost
$199/mo
My AI Front Desk logo

My AI Front Desk

$99/mo est.

Entry plan
$99/mo (Business-in-a-Box)
Included /mo
200 voice minutes
Overage
$0.25 a minute, prepaid credits
Books appointments
Yes, including rescheduling
Hours covered
Yes, 24/7
Est. monthly cost
$99/mo
Goodcall logo

Goodcall

$79/mo est.

Entry plan
$79/mo per agent (Starter)
Included /mo
100 unique callers (Starter), 250 (Growth), 500 (Scale)
Overage
$0.50 per extra unique caller. Minutes are free
Books appointments
Yes, on every plan
Hours covered
Yes, 24/7
Est. monthly cost
$79/mo

Strengths and trade-offs

Pros

  • The free plan is genuinely free and genuinely capped
  • Every AI feature is on every plan, including the free one
  • Real human receptionists available as backup
  • Dedicated phone number on every plan, and no setup fee

Cons

  • The paid plans publish no included-call count, so calls bill from the first one
  • The human backup add-on is referenced but not priced
  • No published evidence it provisions a UK or Australian number
  • Its main pricing page shows the human service, not this product

About Smith.ai

Smith.ai sells two different products and the difference is expensive to miss: an AI receptionist and a human virtual receptionist service, on separate pages with entirely separate pricing. This listing is the AI product.

Every AI feature it offers, scheduling, lead qualification, call routing, recording, transcription and native integrations, is on every plan including the free one, which is capped at a stated number of live calls a month and then charges per call. It is also the only vendor here with real human backup: its own North America based receptionists are reachable through a Live Agent Network as a per-call add-on, though that add-on is not priced on the page.

We may earn a commission when you click through to a provider. Any offer shown is the provider’s own, and we check each one before it appears. Neither ever affects ranking or data shown. Read our terms.

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