A UK-built email, social, and web chat platform billed on active contacts, with a generous fair-use send allowance and a native Capsule CRM sync.
Best for
Capsule CRM users and small senders who email a modest list often and want social and web chat in one tool. Not suited to e-commerce or SMS.
Every fee we track, grouped by where it applies.
Transpond is a marketing platform that bundles email campaigns, social scheduling, web forms, and web chat into a single tool. It bills on the number of active contacts you hold rather than on the number of emails you send, and its fair-use policy lets you send up to twelve times your contact allowance each month, a far larger sending budget than most volume-priced rivals give you at the same price. It prices in US dollars for US customers.
Plans step up by contact band, and the paid tiers unlock more automation, more conditional logic, and more users. Automation is the real gate: the free plan has none and the entry paid plan allows a single workflow, so anyone building genuine multi-step journeys needs a mid-tier plan. Transpond syncs natively with Capsule CRM on every plan. Two things narrow its fit for US senders: there is no native Shopify, WooCommerce, or BigCommerce sync, which rules it out for most online stores, and its SMS add-on is sold to UK customers only, so US businesses cannot buy it.
Transpond was founded in 2018 and is headquartered in Wimborne, United Kingdom.
Side-by-side with the closest alternatives by estimated cost.
Tier pricing based on 1,000 subscribers and 5,000 emails per month, using each free plan where it fits.
Transpond
$11/mo est.
ActiveCampaign
$15/mo est.
HubSpot
$20/mo est.
Brevo
$0/mo est.
The same questions US merchants ask before signing up.
Transpond bills purely on the number of active contacts you hold. The paid Starter plan begins at $11/mo (Starter) and steps up through contact bands, with the Growth, Advanced, and Ultimate plans adding unlimited automation, more conditional logic, and more users. Transpond prices in US dollars for US customers.
Yes. Transpond has a permanent free plan for up to 250 active contacts and one user. It includes the drag-and-drop editor, the template gallery, campaign reporting, and spam testing, but no automations and no web forms, so it suits a very small list rather than a growing one.
Yes, but generously. Transpond bills on the number of active contacts you hold, not on emails sent, and its fair-use policy allows you to send up to twelve times your contact allowance each month. On the free plan that is 3,000 sends against 250 contacts. Exceed the fair-use limit and Transpond pauses the account and contacts you, rather than charging an overage. Twelve sends per contact per month is far more headroom than most volume-priced rivals give you.
No. Transpond does offer an SMS add-on, but it is sold to UK customers only and priced in pounds, so US businesses cannot buy it. If you want email and US SMS in a single platform, choose a provider with native US SMS support such as Klaviyo, Brevo, or Mailchimp.
Not natively. Transpond publishes 19 native integrations, and none of them is an e-commerce platform. It connects to Capsule CRM, Pipedrive, HubSpot, Stripe, WordPress, and Zapier, so a store can be bridged through Zapier, but there is no direct product or purchase-history sync. Online stores that want abandoned-cart flows and revenue attribution should look at Klaviyo or Omnisend instead.
Transpond includes the tooling CAN-SPAM relies on: a functional unsubscribe link on every campaign, list cleaning, sender domain authentication, and web forms that record how a subscriber opted in. Transpond does not publish an explicit CAN-SPAM compliance statement, and as with any platform, compliance also depends on how you collect consent and what you send.
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