Zoom is the video meetings and business phone company whose Virtual Agent Receptionist answers calls around the clock, books appointments and transfers callers, sold on its own or alongside Zoom Phone.
Best for
Businesses that want an AI receptionist from a large vendor, priced in their own currency, that bolts onto the phone system they already have.
Side-by-side with the closest alternatives by estimated cost.
Based on 100 answered calls a month averaging 1 minutes, so 100 talk minutes.
Zoom Virtual Agent
$29.99/mo est.
ai-receptionist.com
$24/mo est.
Clara
$39.99/mo est.
Dialzara
$48.20/mo est.
Zoom Virtual Agent Receptionist is the standalone AI receptionist from the company best known for video meetings. It is sold on the Zoom Phone product pages but works with any phone system, in the vendor's own words "no Zoom Phone required": you keep your existing setup and route calls into it. It greets callers, answers questions from your web pages, FAQs and support articles, books appointments through Zoom Scheduler, Google, Microsoft or Calendly calendars, sends links and reminders by SMS, and transfers calls with context, including by asking for a person by name. It handles conversations in English, Spanish and more than ten other languages with live transcription, and includes a dedicated phone number.
The full price list is in the checkout rather than on the product page. The page shows one card and says add-on minutes exist; the checkout publishes three plans by monthly minute allowance and a top-up pack of extra minutes, all at the same price per minute, so the cost scales with how long your calls run rather than stepping up sharply. Calls to the number are also billed per minute at Zoom's pay-as-you-go calling rate, published separately in US dollars. Zoom prices by where you are visiting from, so a UK or Australian business sees a genuine local rate card rather than a converted one, and the page leads with the annual-billed figure: switch to monthly to see the price we store.
Zoom was founded in 2011 and is headquartered in San Jose, United States.
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