Smith.ai
$225/mo est.
- In-person rate
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- Online rate
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- Monthly fee
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- Hardware cost
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- Contract length
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- Settlement time
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- Est. monthly cost
- $225/mo
Smith.ai
AI receptionist with a genuinely free capped plan, and real people available as paid backup.
- In-person rate
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- Online rate
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- Monthly fee
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- Contract
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Best for
US businesses that want to start free and only pay when the phone actually rings.
Pricing breakdown
All prices in USDSourced from provider's published pricingEvery fee we track, grouped by where it applies.
In-person payments
In-person terminal and tap-to-pay transactions.
- Setup fee
- None, and the vendor says so twice on the page
Online payments
Online checkout and keyed-in card transactions.
- Setup fee
- None, and the vendor says so twice on the page
Strengths and trade-offs
Pros
- The free plan is genuinely free and genuinely capped
- Every AI feature is on every plan, including the free one
- Real human receptionists available as backup
- Dedicated phone number on every plan, and no setup fee
Cons
- The paid plans publish no included-call count, so calls bill from the first one
- The human backup add-on is referenced but not priced
- No published evidence it provisions a UK or Australian number
- Its main pricing page shows the human service, not this product
About Smith.ai
Smith.ai sells two different products and the difference is expensive to miss: an AI receptionist and a human virtual receptionist service, on separate pages with entirely separate pricing. This listing is the AI product.
Every AI feature it offers, scheduling, lead qualification, call routing, recording, transcription and native integrations, is on every plan including the free one, which is capped at a stated number of live calls a month and then charges per call. It is also the only vendor here with real human backup: its own North America based receptionists are reachable through a Live Agent Network as a per-call add-on, though that add-on is not priced on the page.
0How Smith.ai compares
Side-by-side with the closest alternatives by estimated cost.
Assumes $15,000/mo volume, $50 average transaction, 70% in-person and 30% online.
Rosie
$149/mo est.
- In-person rate
- —
- Online rate
- —
- Monthly fee
- —
- Hardware cost
- —
- Contract length
- —
- Settlement time
- —
- Est. monthly cost
- $149/mo
Simple Phones
$149/mo est.
- In-person rate
- —
- Online rate
- —
- Monthly fee
- —
- Hardware cost
- —
- Contract length
- —
- Settlement time
- —
- Est. monthly cost
- $149/mo
Dialzara
$135/mo est.
- In-person rate
- —
- Online rate
- —
- Monthly fee
- —
- Hardware cost
- —
- Contract length
- —
- Settlement time
- —
- Est. monthly cost
- $135/mo
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